Right of Withdrawal Information
Cancellation Policy
Consumers have a fourteen-day right of cancellation.
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have/has taken possession of the goods.
To exercise your right of cancellation, you must inform us (Canluca Kara, Rhienscher Berg 1, 58452 Witten, Germany, Luen216@outlook.de, Phone: 015771484843) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the attached sample cancellation form for this purpose, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their quality, properties, and functionality.
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Sample cancellation form (If you wish to cancel the contract, please fill out this form and send it back.) – To Canluca Kara, Rhienscher Berg 1, Witten, Germany, Luen216@outlook.de – I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if notified on paper) – Date |
Special notes
If you finance this contract with a loan and subsequently cancel it, you are no longer bound by the loan agreement, provided both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender uses our involvement for the financing. If the loan has already been paid to us at the time the cancellation takes effect, your lender will take our place in relation to you with regard to the legal consequences of the cancellation or return. The latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign currencies, or derivatives).
If you wish to avoid a contractual obligation as much as possible, make use of your right of cancellation and also cancel the loan agreement if you are also entitled to a right of cancellation for that.