Privacy Policy

Privacy Policy

The party responsible for data processing is:

Canluca Kara
Rhienscher Berg 1
58452, Witten

Email: Luen216@outlook.de

Phone: 015771484843

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 Clause 1 lit. f GDPR. All access data is deleted no later than seven days after your visit to the site ends.

2. Data processing for contract fulfillment and contacting

2.1 Data processing for contract fulfillment

For the purpose of contract fulfillment (including inquiries about and processing of any existing warranty and performance disturbance claims as well as any statutory update obligations) in accordance with Art. 6 Para. 1 Clause 1 lit. b GDPR, we collect personal data if you provide it to us voluntarily when placing your order. Mandatory fields are marked as such, as in these cases we strictly require the data for contract fulfillment and cannot ship the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 Clause 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

2.2 Customer account

Insofar as you have given your consent for this in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account as well as for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After your customer account is deleted, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

2.3 Contacting

In the context of customer communication, we collect personal data for the processing of your inquiries in accordance with Art. 6 Para. 1 Clause 1 lit. b GDPR if you provide it to us voluntarily when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases we strictly require the data for processing your contact request. Which data is collected can be seen from the respective input forms. After your inquiry has been completely processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

3. Data processing for the purpose of shipping

For the fulfillment of the contract in accordance with Art. 6 Para. 1 Clause 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipment notification

Provided you have given us your express consent to this during or after your order, we will pass on your email address to the selected shipping service provider on the basis of this consent in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR so that they can contact you before delivery for the purpose of notification or coordination of delivery.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as processors, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 Para. 1 Clause 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data required for processing the payment, e.g., on their own website or via technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, processing of disputed payments, support for accounting). This serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 Clause 1 lit. f GDPR.

4.3 Identity and credit check when selecting Klarna payment services

Klarna Direct Debit, Purchase on Account via Klarna
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy can be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default for a weighed decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time directly with Klarna.

4.4 Identity and credit check when selecting purchase on account via PayOne

If you choose the payment method purchase on account (offered via PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we will pass on your data to PayOne in the context of payment and contract processing in accordance with Art. 6 Para. 1 Clause 1 lit. b) GDPR. This data is transmitted so that PayOne can create an invoice for the invoice processing you requested and carry out an identity and credit check. Please understand that we can only offer you the purchase on account via PayOne if this is made possible based on the results of the credit check. Detailed information on this and the credit agencies used can be found in the privacy information of PayOne.

4.5 Identity and credit check when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to Ratepay. In Germany, the credit agencies mentioned in the privacy policy of Ratepay can be used for the identity and credit check. Ratepay uses the information received about the statistical probability of a payment default for a weighed decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

5. Advertising by email

Email newsletter with registration, newsletter tracking with separate consent

If you register for our newsletter, we use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

If you have additionally given us your consent in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR to analyze our newsletters, we also analyze your interaction with our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the sent emails contain one-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following “newsletter data”

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information is stored for as long as you have subscribed to the newsletter.

Our service providers are based and/or use servers in Israel. The European Commission has determined by decision that Israel has an adequate level of data protection. In addition, our service providers use servers in the USA, South Korea, and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

6. Cookies and other technologies

General information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online offer, we use strictly necessary technologies to be able to provide the expressly requested telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.

Any downstream data processing by cookies and other technologies
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, the IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the content of the shopping cart) are collected and processed. This serves our legitimate interests in an optimized presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 Clause 1 lit. f GDPR.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

7. Social Media

7.1 Social plugins from Facebook (by Meta), Twitter, Instagram (by Meta)

Social buttons from social networks are used on our website. These are merely integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when you call up our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, use the Like or Share button.

7.2 Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), Youtube, Pinterest, Xing

Insofar as you have given your consent for this in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored when you visit our online presence on the social media mentioned above for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. Should you still need help in this regard, you can contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland regarding your use of our online presence on Facebook (by Meta) is generally transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard contractual clauses of the European Commission. Data processing in the context of visiting a Facebook (by Meta) fan page takes place on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Twitter is a service provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). The information automatically collected by Twitter regarding your use of our online presence on Twitter is generally transmitted to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard contractual clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland regarding your use of our online presence on Instagram is generally transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard contractual clauses of the European Commission. Data processing in the context of visiting an Instagram (by Meta) fan page takes place on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google regarding your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard contractual clauses of the European Commission.

Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest regarding your use of our online presence on Pinterest is generally transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard contractual clauses of the European Commission.

Xing is a service provided by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

8. Contact options and your rights

8.1 Your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent described therein;
  • pursuant to Art. 16 GDPR, the right to demand the immediate correction of incorrect personal data or the completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to demand the erasure of your personal data stored by us, unless further processing is necessary:
    • to exercise the right of freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest; or
    • to establish, exercise, or defend legal claims;
  • pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as:
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you oppose the erasure of the data;
    • we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
    • you have filed an objection to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller;
  • pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or place of work or of our registered office for this purpose.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you may exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you only have a right to object if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves to establish, exercise, or defend legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

8.2 Contact options

If you have any questions about the collection, processing, or use of your personal data, or for information, correction, restriction, or erasure of data, as well as revocation of consents granted or objection to a specific use of data, please contact us directly using the contact details in our Legal Notice.